Legal

Privacy Policy

Effective from 1 January 2025. Plain-language version below — the full legal document is available on request.

What we collect

  • Account information you give us: name, email, shipping address, phone.
  • Order information: items, sizes, payment confirmation, courier tracking.
  • Usage data: pages visited, clicks, device, IP — via analytics tools.

How we use it

To fulfil orders, answer questions, send order updates and (only if you opt in) the newsletter, prevent fraud, and improve the site experience. We never sell your data.

Who we share it with

  • Couriers (JNE, J&T, SiCepat, DHL) — name and shipping address only.
  • Payment processors — secure tokenised transactions; we don't store card numbers.
  • Analytics (Google, Meta, TikTok pixels) — anonymised page-level events.

Your rights

You can request a copy, correction, or deletion of your data anytime by emailing hello@zayru.com. We respond within 30 days as required under UU PDP (Indonesian Personal Data Protection Law).